MARKHAM COMMUNITY CONNECT
Privacy Policy
Effective Date: October 12, 2026
Privacy Policy
Markham Community Connect (MCC)
Effective Date: October 12, 2026
Contact-processing information updated: October 17, 2026
Markham Community Connect (MCC) respects the privacy of community members, participants, volunteers and families who engage with our organization.
1. Information We Collect
Depending on the program or service, MCC may collect:
- Participant names and contact information
- Parent or guardian contact details
- Program registration and participation information
- Volunteer information
- Participant age groups
- Information required for event coordination and safety
- Payment or donation records where applicable
MCC collects information reasonably necessary to organize, administer and improve its programs and activities.
2. How We Use Information
Information collected may be used to:
- Manage program registrations and participation
- Respond to inquiries
- Communicate program schedules, changes and announcements
- Coordinate volunteers and community events
- Maintain attendance and financial records
- Meet applicable grant reporting and organizational requirements
- Improve community programs and services
MCC does not sell personal information to third parties.
3. Photography & Video Policy
Markham Community Connect (MCC) may take photographs and record videos during its programs, activities and community events.
These materials may be used by MCC for promotional, educational, reporting and community engagement purposes, including on our website, social media, printed materials and other communications.
Photographs and videos created by MCC or on its behalf are considered MCC materials, subject to applicable rights and permissions.
Participants, parents or guardians who do not wish to be photographed or recorded, or who have concerns about the use of their images, should inform MCC through our Contact page, preferably before the event.
MCC will make reasonable efforts to respect these requests and address concerns about published materials.
For children's programs, retain appropriate parent or guardian photo permissions as part of the registration process where required. A general website opt-out notice does not replace consent required by applicable law.
4. Children and Youth
MCC offers activities for children and young people.
Parents or legal guardians may be required to provide registration information, emergency contacts and permissions before a child participates.
MCC takes reasonable steps to protect information relating to minors.
5. Contact Form and Third-Party Services
When you use our contact form, we collect your name, email address, optional phone number, subject, message and any selected program so MCC can respond to your enquiry. Contacting MCC does not guarantee program registration.
Cloudflare hosts the website and contact service and provides Turnstile security checks. Resend processes and delivers contact enquiries to MCC's Microsoft 365 mailbox at [email protected]. These providers process information in connection with delivering and securing their services under their applicable policies.
The website does not maintain a submission database. Enquiry records may remain with our email providers and in MCC's mailbox under applicable provider policies and MCC's retention practices described below. Please do not include sensitive health, financial or participant information in the contact form.
MCC may use third-party platforms, including Microsoft Forms, Zeffy and other approved registration or payment providers.
Information submitted through these services may also be subject to their respective privacy policies and security practices.
MCC does not store payment-card information directly through its static website.
6. Information Protection
MCC takes reasonable measures to protect information against unauthorized access, misuse or disclosure.
Access to participant information is limited to individuals who reasonably need it for legitimate organizational purposes.
7. Information Retention
MCC retains personal information for as long as reasonably necessary for program administration, recordkeeping, grant compliance or legal requirements.
Individuals may request access to, correction of, or deletion of their personal information, subject to applicable requirements.
8. Website Cookies and Analytics
MCC may use essential website technologies necessary for website operation and security.
The current MCC website does not use tracking cookies, analytics or advertising technologies.
9. External Websites
Our website may contain links to external websites or services.
MCC is not responsible for the privacy practices of independent third-party websites.
10. Privacy Questions
Individuals with privacy questions, photograph concerns or information requests may contact MCC using the website Contact page.
11. Policy Updates
MCC may update this Privacy Policy as its programs, practices and legal obligations evolve.